Privacy Policy

Double Bay Meeting Room
ARC Tuition Pty Ltd trading as Double Bay Meeting Room

Last updated: 16 September 2026

Double Bay Meeting Room respects your privacy and is committed to handling personal information responsibly.

This Privacy Policy explains how we collect, use, store and manage personal information when you visit our website or make a booking with us.

1. Information we collect

When you make a booking or otherwise interact with us, we may collect information including:

  • your name

  • email address

  • phone number

  • company or organisation name

  • the purpose of your booking

  • expected number of attendees

  • information you provide when contacting us about a booking.

We do not need to collect or store your credit card details. Payments made through our booking system are processed by our payment provider, Stripe.

2. How we collect your information

We generally collect personal information directly from you, including when you:

  • make a booking through our website

  • complete our booking forms

  • contact us by email or other means

  • otherwise provide information to us in connection with our services.

Our website may also collect limited technical and usage information through Squarespace's built-in website analytics. This may include information such as pages visited, approximate location, device and browser information, and how you arrived at our website.

3. How we use your information

We use personal information for purposes including:

  • processing and managing your bookings

  • communicating with you about your booking

  • providing access and other information relevant to your booking

  • processing payments and related transactions

  • responding to enquiries

  • maintaining and improving our website and services

  • managing our business and maintaining appropriate records.

We may also use your contact details to send occasional information, offers or updates about Double Bay Meeting Room where we have the appropriate permission to do so. You can opt out of marketing communications at any time.

4. When we share your information

We may provide relevant personal information to service providers who help us operate our business and provide our services.

These may include:

  • Acuity Scheduling, which provides our online booking and scheduling system

  • Squarespace, which hosts and supports our website

  • Stripe, which processes payments.

We may also disclose personal information where required or authorised by law, or where reasonably necessary to protect our rights, property or the safety of our customers or others.

Some service providers may store or process information outside Australia. Where this occurs, we take reasonable steps to ensure personal information is handled appropriately.

5. How we protect your information

We take reasonable steps to protect personal information from misuse, loss, unauthorised access, modification or disclosure.

We use reputable third-party service providers and appropriate account and access controls when handling personal information.

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, or where we are required to retain it by law.

6. Accessing or correcting your information

You may ask us for access to personal information we hold about you, or ask us to correct information that is inaccurate or out of date.

To make a request, please contact us using the details below. We will respond to your request within a reasonable period.

7. Privacy concerns or complaints

If you have a concern about how we have handled your personal information, please contact us first so that we can investigate and respond.

Privacy enquiries:

Double Bay Meeting Room
ARC Tuition Pty Ltd
Email: info@doublebaymeetingroom.com.au

We will take reasonable steps to investigate and resolve privacy complaints.

If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC). The OAIC generally recommends contacting the organisation first before making a privacy complaint to the regulator.

8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, technology or privacy practices.

The latest version will always be available on this website, with the date of the latest update shown above.